You can track your orders in the Orders and Custom Orders sections of our B2B portal.
Plain (10K and 14K only) and Alternative bands (tantalum, tungsten, and cobalt) ship in 48 hours. 18K and Platinum bands ship in 5 business days.
Standard orders are shipped within 5 to 10 business days.
If you need an order in a very rush manner, MALO will spare no effort to rush an order for you. Simply call our customer care department who will be happy to assist you.
Although standard shipping is centralized for the United States of America and Canada, MALO has the capability to ship on an international level.
If you placed an order and your client decided to change something, you may have a chance to make changes if the ring has not been manufactured yet. Call our customer care department and we will do our best to meet your needs.
Aside from plain dome bands, MALO doesn’t carry stock. Your order is to be manufactured as your order is processed.